We have been in business since 2003 and are not planning on going anywhere! We typically develop an ongoing plan with each of our clients and then meet on a predetermined basis (quarterly or annually) to reassess your needs and update the plan.
Yes, we can! Often clients first come to us when they need help updating their existing website. We are familiar witih most website platforms, and if yours happens to be something that we haven't seen before, we can probably figure it out. However, we will need you to have logins and passwords for the various systems that your site relies upon.
We offer support plans that provide a significant discount when you commit to a block of hours over a time period such as one year. Unused time rolls over (so you don't lose it) and you can always change your commitment if your needs change (so you are not locked in).
We have full-time staff in our office weekdays during normal business hours (9AM-5PM). Outside of these regular hours we always have someone available on call to help you in the event of an emergency.